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The limited warranty set forth below is given by HTM Lighting Solutions with respect to certain LED and Incandescent lighting products (“Product”), when delivered in new condition and in its original package, is warranted against defects in material and workmanship for a period of 1 to 5 years (depending upon product type; see below) from the original date of purchase, based on 3 hours of use per day. Defective Products should be returned to HTM Lighting Solutions. Contact HTM Lighting Solutions to obtain return authorization.
Once returned if the product is determined to have failed during the warranty period, HTM Lighting Solutions will, in its sole discretion, repair the product or defective part, replace with the same or a functionally equivalent product or part, refund or credit the purchaser. Any refunds or credits issued to the purchaser will be on a prorated basis according to the following calculation:
This limited warranty covers all defects encountered in normal and recommended use of the product, and does not apply to cases below:
- Loss or damage to the product due to abuse, mishandling, alteration, accident, electrical current fluctuation, failure to follow operating, maintenance or environmental instructions prescribed by HTM Lighting Solutions. See safety notices in or on the product packaging.
- Service provided by someone other than HTM Lighting Solutions or an authorized service provider.
- Warranty is void if product is not used for the intention which product was manufactured.
For Light Emitting Diode (LED) Bulbs - 3 Year
LED bulb’s warranty and product life statements are based on operating the LED lamp in environments with an ambient temperature of -20° C (-4° F) to a maximum of +45° C (113° F) and are warranted for a period of 3 years, based on 3 hours of use per day – unless otherwise noted on the products packaging.
Average rated life may vary depending on application, use, fixture type and environment.
LED replacements lamps are not compatible with all photocells, timers and motion sensors and these devices can affect the performance of the products. Only LED rated devices should be used and if not, the warranty can be voided.
For LED Corn Light Bulbs / LED Retrofit Kits - 5 Year
The limited warranty set forth below is given by HTM Lighting Solutions with respect to LED Corn Lights products when delivered in new condition and in its original package.
This LED lamp is designed to operate on line voltage ranging from 100V to 277V AC. If the fixture contains a ballast, it must be by-passed or removed before this LED lamp is installed. Failure to by-pass or remove the existing ballast could result in damage to the product and will void its warranty.
The operating temperature range for the LED Corn Lights product line is: -20°C (-4°F) to a maximum of +60°C (+140°F) unless otherwise noted on the box.
When used in an enclosed fixture, the lamp must be installed in accordance with the recommended compartment size for that lamp. Lamp life may vary depending on application, use, fixture type and environment.
Not for use in explosion proof or vapor tight fixtures.
LED replacements lamps are not compatible with all photocells, timers and motion sensors and these devices can affect the performance of the products. Only LED rated devices should be used and if not, the warranty can be voided.
The product is warranted against defects in material and workmanship for 5 years from date of purchase, based on 12 hours per day of use. Defective products should be returned to HTM Lighting Solutions after being contacted and a Return Merchandise Authorization has been obtained. Once returned product is proven defective upon inspection, the product will be repaired or exchanged.
For Outdoor Commercial LED Fixtures - 5 Year
These outdoor fixtures are warranted against defects in materials and workmanship for a period of 5 years from the original date of purchase.
These warranties apply only to the original consumer purchaser and only to products used in normal use and service. If this product is found to be defective, HTM Lighting Solutions’ only obligation, and your exclusive remedy, is the repair or replacement of the product at HTM Lighting Solutions’ discretion, provided that the product has not been damaged through misuse, abuse, accident, modifications, alterations, neglect or mishandling. These warranties shall not apply to any product found to have been improperly installed, set-up, or used in any way not in accordance with the product’s designed application.
Average rated life may vary depending on application, use, fixture type and environment.
HTM Lighting Solutions does not warrant and specifically disclaims any warranty, whether expressed or implied, of fitness for a particular purpose, other than the warranty contained herein. HTM Lighting Solutions specifically disclaims any liability and shall not be liable for any consequential or incidental loss or damage, including any labor / expense costs involved in the replacement or repair of said product.
For T8/T5 LED Bulbs - Ballast Bypass - 5 Year
The limited warranty set forth below is given by HTM Lighting Solutions with respect to HTM Lighting Solutions LED T8/T5 lamps, when delivered in new condition and in its original package.
The product is warranted against defects in material and workmanship for 5 years from date of purchase. Operate according to specification, e.g., within specified input voltage, operating ambient temperature of -20° C (-4° F) to a maximum of +45° C (113° F), and not-fully enclosed fixtures. Average rated life may vary depending on application, use, fixture type and environment.
Defective products should be returned to HTM Lighting Solutions after being contacted and a Return Merchandise Authorization has been obtained. Once returned product is proven defective upon inspection, the product will be repaired or exchanged.
This limited warranty covers all defects encountered in normal and recommended use of the product, and does not apply to cases below:
- Loss or damage to the product due to abuse, mishandling, alteration, accident, electrical current fluctuation, failure to follow operating, maintenance or environmental instructions prescribed by HTM Lighting Solutions. See safety notices in or on packaging.
- Service provided by someone other than HTM Lighting Solutions or an authorized service provider.
- Warranty is void if product is not used for the intention which product was manufactured or installation instructions were not properly followed as noted on the package:
HTM Lighting Solutions does not warrant and specifically disclaims any warranty, whether expressed or implied, of fitness for a particular purpose, other than the warranty contained herein. HTM Lighting Solutions specifically disclaims any liability and shall not be liable for any consequential or incidental loss or damage, including any labor / expense costs involved in the replacement or repair of said product.
For Incandescent RLM Fixtures - 1 Year
HTM Lighting Solutions warrants that our products are free of defects in workmanship and materials. Such warranty is in lieu of all other warranties including, without limitation, any implied warranties of merchantability or fitness for a particular purpose.
HTM Lighting Solutions will, at its sole discretion, replace or repair any of its fixtures that are defective in workmanship or materials. Such replacement, repair or credit is the sole remedy against HTM Lighting Solutions and is limited to one year from the invoice date. This warranty does not apply to products that have been modified or improperly installed. This warranty does apply to products installed in harsh environments.
HTM Lighting Solutions will not be responsible for any costs incurred in the removal or reinstallation of any product not any consequential damages arising out of or in connection with product use or performance or for any breach of aforementioned warranties.
For Outdoor Residential LED Wall Lights – 2 Year
These outdoor fixtures are warranted against defects in materials and workmanship for a period of 1-2 years from the original date of purchase.
These warranties apply only to the original consumer purchaser and only to products used in normal use and service. If this product is found to be defective, HTM Lighting Solutions’ only obligation, and your exclusive remedy, is the repair or replacement of the product at HTM Lighting Solutions’ discretion, provided that the product has not been damaged through misuse, abuse, accident, modifications, alterations, neglect or mishandling. These warranties shall not apply to any product found to have been improperly installed, set-up, or used in any way not in accordance with the product’s designed application.
Average rated life may vary depending on application, use, fixture type and environment.
HTM Lighting Solutions does not warrant and specifically disclaims any warranty, whether expressed or implied, of fitness for a particular purpose, other than the warranty contained herein. HTM Lighting Solutions specifically disclaims any liability and shall not be liable for any consequential or incidental loss or damage, including any labor / expense costs involved in the replacement or repair of said product.
Last Updated: 01/01/2023