Our Utmost Commitment to You
Dear Valued Customers & Friends,
In light of recent and rapidly developing changes in each of our lives, we share your feelings of the stress in the air for our communities. We have been cautiously implementing measures to ensure those who are concerned or affected can and will find a sense of normalcy in a time like this. As the COVID-19 (Coronavirus) pandemic continues, we remain dedicated to keeping our team members protected while supplying reliable LED lighting products―so you can continue to provide the products and service that help strengthen our society.
We know taking care of our team is critical—for our safety and yours— because as your dedicated LED supplier, ensuring you have the products you need when you need them is our purpose. Our teams at our various locations enable us to continue serving you during these challenging times.
Our warehouse teams are working at full capacity to keep up with orders, and we do so without worry because we have completely sanitized our warehouse facilities and all inventory items according to health code protocol and will continue to do so. Additionally, we ensure you that:
- Our shipping partners will continue to provide all HTM Lighting Solutions site orders the reliable delivery with tracking status as you are used to.
- We implemented work from home for the majority of team members and staggered shifts with a strict social distancing policy for those others.
- We’ll continue to leverage our supply chain and standing in the community with an unmatched eCommerce advantage to secure product availability and attractive pricing for you.
These are serious times and we are taking serious actions to do our part. We will fulfill all website orders with the same promptness as always to complement expected delays from our partner sites in your time of need. You can rest assure knowing you can trust us with your order without delay. Our LIVE customer support team remain open and a phone call away to assist you.
By being prepared and doing the right thing, we’ll get through this together.
The HTM Lighting Solutions Team